Booking & Cancellation Policy
We're definitely about making it all more light-hearted here at TYR, but in order for everyone to get as much enjoyment as possible from their practice, it's important that you familiarise yourself with the guidelines we set in place around our booking and cancelling of classes.
By booking and attending classes, you agree to all our terms and conditions and these following guidelines:
The booking window for a class ends a generous 10-minutes prior to class starting. Just make sure to book in advance where possible. Our teachers spend a lot of time prepping each class!
Don't worry if stuff comes up. Life happens, eh!? But make sure to cancel your spot (you can do this via your MINDBODY account either online or on the app), as there are charges involved if you don't show up (see below). You'll be able to cancel your class anytime up to 4 hours before class is due to begin, after which time you'll be charged our no-show fee. Make sure to cancel as far in advance as you can, as we often have waitlists.
By this we refer to classes that are booked but which haven't been attended or cancelled. After 3 occurrances of not showing up or cancelling a booking within 2 months, the card we have on file for you will be charged £10.
For more information on our terms for workshops, courses, memberships and our general terms and conditions, just head here.